I live in the United States and wanted to send something to my family in Glasgow after the passing of a relative. I had no idea where to order from. I felt as though I was taking a chance but the baskets/hampers looked beautiful and there were many great reviews, even for international orders. I also thought that for the types and amounts of products, the prices were very reasonable. After placing my order, Lauren was great with communicating with me via email which put my mind at east. My family in Glasgow absolutely loved the sympathy hamper - it arrived quickly, beautifully packaged and with so many delicious products which will be used at the repast. I highly recommend them and would definitely use them again.