Where do I start? A year ago, this worked, this year it was a dog's dinner from start to finish. I was unable to pay on your website as it turned out that Firefox and my security software was blocking a social media tracker. The order for 3 items was proceeded manually, you managed to dispatch 2. On chasing the 3rd, I was told it was all my fault for not tracking the 3rd, non-existent order. Unless things improve dramatically, my business next Xmas will go elsewhere. In particular, you need to review your customer privacy policy as a matter of some urgency.