So disappointed with your service! Have used you so many times in the past but this time you let me down. Hard ordered a hamper for a friend’s Pearl Wedding Anniversary to arrive on their special. When I contacted your office the next day as it hadn’t arrived, they didn’t know what had gone wrong but then said they would make sure it was delivered the next day. I suggested you at least send a small gift to the recipient to apologise but surprisingly no response to that. Having used you often previously (pls see my account history) I’m extremely disappointed with your customer service on this occasion.