Very disappointed having ordered a Mother's Day Basket to find it was not delivered to my mother in Dublin for mother's day. On going into my Irish Gourmet account I found the item was still in my basket - this was strange as I had paid by PayPal. However I thought it might have been my error and on rechecking noticed I hadn't had a confirmation email. I then checked out and paid from my PayPal account and logged out. Going in again I noticed the item was showing as in my basket even though nothing on your site showed the transaction as failed. I repeated the checkout procedure with PayPal with the same result. I then checked out using a credit card and my basket cleared and I received the confirmation email that the basket would be delivered on 28 March, which has happened successfully. There was no issue with PayPal which I have used for other transactions recently and it is bad that your system didn't tell customers that YOUR PayPal link was not working resulting in disappointment and embarrassment on Mother's Day deliveries.
7 years ago
BasketsGalore has a
4.7
average rating
from
3,167
reviews
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