I ordered the earth Christmas basket for my boyfriend in Ireland all the way from Canada for Valentines day. It not only arrived on time but their customer service was so good! I checked out "as a guest" so i was unable to track the order, however, they updated me via email! Moreover, the contents were amazing and well packed so everything was in place when it arrived. The card was also so personalized. I'm giving 4 stars because I feel the ribbons and the outer packing could have been more ornamental and fancier since people usually send these out on special occasions. Keep up the good work. Will be ordering again soon! :)