This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"I sent the gift basket to my mum in the UK and she loved it. I am in Australia"
"Fantastic service with high quality products in the hampers. Next day delivery at a very reasonable price. Will definitely use this company again."
"This Sympathy basket was sent to a friend, it arrived exactly as stated, the person receiving the basket was so pleased and remarked that is was so lovely, and uplifting.
Thank you Baskets Galore, will definitely be ordering again, since I am not able to be there, it at least helps me to know there is a great company to count on for great service."
"Gift hamper was as described and sent incredibly quickly. Excellent service, highly recommended."
"I ordered a hamper as a birthday gift. Extremely easy to order, personalised gift card with message included, birthday ribbon on very well presented hamper. Items in hamper were high quality. Excellent value for money and makes for a much better alternative to flowers."
"Extremely pleased with your service. The basket was lovely. Was ordering from US, a sympathy basket for a friend in the UK. The young woman was assisted me (Roma, I believe was the name), was professional and so very knowledgeablel. She was beyond helpful through the whole process. I will definitely recommend you in the future."
"Lovely basket! My daughter loved it! Was delivered on time."
"Was delighted to find such a website that provided such a wide variety of gifts for all occasions. Particularly the fact they deliver to the recipient with a gift card message - Will be using this service again. Thank you."
"I ordered the Easter bunny basket and it didn’t come with what was advertised? No balloon also and came with a duck cuddly toy than an easter bunny."
Hi Jennifer. We're sorry about the stick balloon. As you know your order was placed too late for Easter and wasn't able to be delivered until after. Stocks of the small Easter balloons had dropped to zero by this point. As an Easter themed balloon can't be replaced with an alternative - rather than disappoint - we upgraded the soft toy to a GUND fuzzy duck, which is double in both size and value. We also included a box of complimentary chocolate waffles. We mistakenly thought these upgrades would compensate for the small balloon, and for this we apologise.
Kind regards, Lauren Customer Services.
Posted 5 months ago
"Ordering was easy, a good choice of items, delivered on time."
"Fast delivery, good options to choose from. And the best: that it is possible for us living outside Britain to purchase something an have it delivered... You are great!"
"I am from South Africa and have send 2 gifts to our family in the UK. They have received their gifts on time. I am really happy with the service."
"Lovely basket packed with lots of goodies. My 22 year old son at UNI even loved it."
"Great fast shipping and great DHL express tracking. Great quality and fantastic experience. Thanks!"
"Easy to order and delivered efficently."
"Really fast shipping and great DHL tracking. Great quality and great experience. Thanks!"
"Great baskets , On time delivery and a great price."
"I cannot write a review of the contents as I don't have full feedback on the people who received them, but I would say that my experience ordering was exceptional. I needed to make amendments to my order, so I used the live chat, and the person I spoke to was helpful, friendly and professional. A follow up email was sent confirming my amendments, and the items were delivered on time. The tracking worked and I was happy with my overall experience. I would give a Very Good rating, but as I mentioned, I haven't had enough feedback from the recipients."
"My experience with BasketsGalore has been wonderful.I have ordered X2 now and staff sourced items for me to be included in hamper. A very big Thank you. Avery happy costumer."
"My nephew was very happy with the Easter basket... pity about the pink bunny, if you can’t choose the colour then it should be neutral"
I am sorry that the bunny colour was pink, instead of neutral. This was a mistake by the packing team at a very busy time of year - there are literally hundreds of bunnies everywhere!
As an apology we would like to arrange to send your nephew something in the post to make up for it.
Posted 5 months ago